What Our FAQ Section Actually Covers
This FAQ exists because the same questions come up — how to send money via GCash, why a withdrawal is still pending, how to get back into your account after a failed login. We've pulled every recurring account question and answered it clearly in one place. For payment questions, the answers here walk you through the actual steps: open your GCash or
Maya app, initiate a send, enter the account number shown in your wallet section, and confirm with your PIN. For account issues, we cover OTP verification, how to update your registered mobile number, and what to do if your account is temporarily locked. Game-related questions cover how Perya Color Game rounds are settled, how crash multipliers work before a round closes, and
how live baccarat tables are dealt in real time. Where an answer needs more detail than we can give in a short entry, we link you directly to the relevant section of your account or to our live chat. Players in Makati and across the Philippines ask us these questions daily — we want the answers to be here before you even
need to ask.
- GCash
- Maya
- InstaPay